FAQ
 
Getting Started
  Title Hits
1 How to deal with out of syllabus questions?
Updated: 14 July 2018
5748
2 I need step by step instructions to install your s/w.
Updated: 30 July 2019
39857
3 How do I get started with Trial or Full Version?
Updated: 2 August 2018
19733
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 July 2018
37097
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 July 2018
8838
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 14 July 2018
13905
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 16 January 2019
108089
8 How do I get ETS Viewer?
Updated: 14 July 2018
10886
9 What is the best way to prepare using Enthuware tests?
Updated: 14 July 2018
24529
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 14 July 2018
4709
11 Are the questions repeated if I take a test multiple times?
Updated: 14 July 2018
11442
Installation
  Title Hits
1 Firewall is blocking etsviewer.jar from downloading
Updated: 9 January 2019
4669
2 It is not working!!!
Updated: 14 July 2018
21049
3 Jar file has Virus or is corrupt!!!
Updated: 14 July 2018
9745
4 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 16 January 2019
181135
5 The license that I received from you is not working. What should I do?
Updated: 8 September 2018
7991
6 How do I verify that I have Java on my machine?
Updated: 14 July 2018
19062
7 ETS Viewer freezes up upon opening a file on Mac
Updated: 14 July 2018
8493
8 What files do I need to backup if I have to re-install?
Updated: 21 October 2018
5902
9 I do not have Internet access at home. How do I install the s/w at home?
Updated: 14 July 2018
9195
10 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 July 2018
8592
Advanced Features
  Title Hits
1 Font size is too small
Updated: 14 July 2018
8361
2 Tracking progress while using multiple machines
Updated: 21 October 2018
8202
3 See answers without taking a test
Updated: 14 July 2018
6906
4 Standard Tests vs Objective wise Tests
Updated: 14 July 2018
6550
5 Automatic Updates
Updated: 14 July 2018
12787
6 Is it possible to hide the number of correct options?
Updated: 14 July 2018
7345
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 21 October 2018
9469
8 Is there any way to print all the questions and answers?
Updated: 14 July 2018
13109
Licensing
  Title Hits
1 Does the License expire?
Updated: 25 January 2019
109130
2 Can the License be transferred?
Updated: 25 January 2019
1139
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 25 January 2019
30349
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 25 January 2019
87015
5 I am still confused about Desktop License and Web/Mobile License.
Updated: 25 January 2019
136232
6 How do I order and get multiple licenses?
Updated: 25 January 2019
68860
Refund Policy
  Title Hits
1 How do I get a refund?
Updated: 14 July 2018
9548
2 OCAJP Java Certification real exam questions brain dumps pdf
Updated: 25 December 2018
89263
Upgrades/Updates
  Title Hits
1 How can I get updates?
Updated: 14 July 2018
9833
2 How soon and how many times can I get an upgrade?
Updated: 14 July 2018
8721
Payment
  Title Hits
1 I want to purchase but I am concerned about security.
Updated: 14 July 2018
6466
2 I paid by my debit card but the order was cancelled.
Updated: 14 July 2018
5608
3 Payment Options
Updated: 30 April 2019
11652
4 Can I pay by Debit Card/PayPal/PayTM/Bank Deposit/Cash?
Updated: 30 August 2018
6728
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