Exam app crashed during testing

Oracle Certified Foundations Associate Java Certification Questions and Discussion

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Exam app crashed during testing

Post by sogeking »

While I was taking the exam and was halfway through the test, I got an error that said "page failed to load". I talked to one of the proctors and they told me to file a ticket. They also told me to press " Ctrl+F5", and when I did, the application crashed. I couldn't rejoin the session and my exam attempt was counted as incomplete. I created a ticket for support and have to wait for their answer.

Has anybody experienced this error before?
Were you allowed to retake the exam at a later date?
How many days do you have to wait to retake the exam?

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Re: Exam app crashed during testing

Post by admin »

Yes, many test takers have faced such issues. Open a ticket on Oracle support site and explain them the issue. They will provide you another exam attempt.
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