FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 551
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 19287
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 13429
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 20484
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5972
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 7050
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 87368
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 7003
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 20016
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 2210
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7664
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 15763
2 Jar file has Virus or is corrupt!!!
Updated: 28 Jul 2017
Enthuware 6224
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 170941
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5572
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 14425
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 6018
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3627
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5731
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 5276
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 127265
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 101848
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 26450
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 83547
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63787
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 7334
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 6342
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 5223
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 70216
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3971
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3410
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 4039
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3784
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 3363
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 4160
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3639
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2701
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 3119
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4948
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 9306

100% Money Back

100% Money Back We were the first in the industry to give full money back guarantee if a user fails the exam.


Success Guaranteed

We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests in first attempt or even if you find any three mistakes in our material within 3 months of purchase.

How may we help you?

Email
Subject*
Name*
Query*
Please enter the followingwylgjgv
 Help us prevent SPAM!
 Send me a copy
   
 

Customer Reviews

Tom Silverman

From the beginning I had contacted enthuware for project guidance. Enthuware sends you a sample project which encapsulates the general SCJD requirements and meets them. This is not a project that you can submit but it has very nice architecture and is very helpful in solving the network and alone...

Features

 Platform Independent
 Convenient Licensing
 Advanced DnD Support 
 Chat with and see Average Scores of other users
 Allows you to take notes while taking a test
 Store your resources and urls

Customer Care

We have over a million satisfied users since 1999. We are known for our helpful and prompt customer service.

We were also the first to offer complete money back guarantee.

Volume Discounts

If you are a training institute or a company looking to buy multiple licenses, we do offer volume discounts. Please contact us at support@enthuware.com