FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 141
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 18033
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 12610
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 18630
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5552
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6563
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 85008
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 6090
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 18241
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 1778
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7141
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 14378
2 Jar file has Virus or is corrupt!!!
Updated: 30 Apr 2014
Enthuware 5108
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 165393
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5142
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 13220
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5608
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3275
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5317
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 4900
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 124844
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 100089
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 25961
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 82992
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63305
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 6781
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 5896
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 4798
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 65968
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3535
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3103
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3594
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3059
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 2951
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 3712
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3164
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2308
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 2696
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4484
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 8322

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