FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 269
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 18453
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 12867
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 19222
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5706
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6724
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 85864
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 6353
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 18880
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 1899
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7307
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 14766
2 Jar file has Virus or is corrupt!!!
Updated: 28 Jul 2017
Enthuware 5392
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 167255
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5278
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 13613
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5752
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3384
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5459
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 5020
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 125595
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 100907
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 26146
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 83176
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63465
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 6970
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 6039
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 4936
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 67694
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3690
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3193
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3737
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3276
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 3063
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 3842
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3300
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2413
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 2830
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4626
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 8502

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We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

Janeice DelVecchio

Two must-haves are the K&B SCJP book and Enthuware. I found the questions on the cd with the book were WAY too hard, and not a good gauge for me of how well I was doing. The enthuware questions (and there are hundreds) looked a lot like what the exam questions looked like, and the score I got was...

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