FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 395
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 18905
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 13173
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 19872
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5837
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6884
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 86675
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 6701
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 19483
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 2067
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7528
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 15280
2 Jar file has Virus or is corrupt!!!
Updated: 28 Jul 2017
Enthuware 5835
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 169257
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5432
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 14013
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5883
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3496
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5586
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 5137
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 126391
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 101421
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 26287
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 83343
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63616
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 7145
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 6192
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 5074
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 69094
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3831
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3308
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3888
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3539
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 3192
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 3965
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3462
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2541
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 2960
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4775
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 8889

100% Money Back

100% Money Back We were the first in the industry to give full money back guarantee if a user fails the exam.


Success Guaranteed

We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

C U W

Enthuware is a great product I recommended it for every one. I learnt a lot of things in practical way which I didn't get from the spec and it has less errors.

Features

 Platform Independent
 Convenient Licensing
 Advanced DnD Support 
 Chat with and see Average Scores of other users
 Allows you to take notes while taking a test
 Store your resources and urls

Customer Care

We have over a million satisfied users since 1999. We are known for our helpful and prompt customer service.

We were also the first to offer complete money back guarantee.

Volume Discounts

If you are a training institute or a company looking to buy multiple licenses, we do offer volume discounts. Please contact us at support@enthuware.com